Pakistan Peoples Party (PPP) Senator Sherry Rehman on Tuesday claimed that Pakistan International Airlines (PIA) boarded her on a wrong plane as she was travelling to Garhi Khuda Bux for the death anniversary of former prime minister Benazir Bhutto (late).
PIA Spokesman Danyal Gilani, responding to the media queries, said an inquiry has been ordered into the incident.
“Please note that two ATR aircrafts were parked on adjacent bays at Karachi airport, departing for Multan and Sukkur at almost the same time. Due to some confusion, the coach driver dropped her at the wrong bay,” a statement released by the PIA spokesman.
“However, as she approached the aircraft operating for Multan, the staff present outside the aircraft, corrected her and guided her to the other aircraft which was parked a few steps away,” the statement added.
“Such instances are very rarely reported but confusion may occur in case of simultaneous departures. To avoid this, airlines have checks at multiple levels where boarding cards are checked and any such passengers can be intercepted,” Gilani said.
The boarding mix-up came at a time when Pakistan’s national flag carrier is facing intense public and media scrutiny after the PK-661 air crash, earlier this month.
Since the Dec 7 PIA plane crash near Havelian this month, several incidents of flight diversions and delays caused by technical issues have embroiled the airline.